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Need your system in a hurry? Discounted Federal Express  priority shipping included on all orders  purchased with a 3 Year warranty package.

 

 

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Reliability, When it Counts.

One thing that can be frustrating, especially with technology, is to not have proper service and support. With so much outsourcing and not a lot of quality control, it can often be hard to get a hold of someone who actually knows what they are talking about, or more specifically how to solve your problem. As we are very much aware of this problem, PC MicroWorks has chosen not to outsource any of our sales or support, meaning that when you call our toll free number, you will be speaking with a trained professional directly from our 20,000sq/ft Silicon Valley corporate headquarters. No more headaches! Because we know your time is valuable, we will do everything in our power to solve your issues quickly and efficiently.

The PC MicroWorks Diamond Blanket Protection Program was designed to give our customers peace of mind. Peace of mind that your data is secure. Peace of mind that when your system fails, we are here to fix it quickly. Peace of mind that your system will remain reliable and fully upgradeable for years to come. When it comes to warranty coverage packages in this industry, the Diamond Blanket Protection Program ranks at the top. Not only will you have 3 years of coverage included in this program, but you will secure all future upgrades for your system at PCMW wholesale cost! In addition members of the Diamond Program will be offered priority service and shipping when any service issues arise. Also, members can trade-in their entire computer system or just a single part and receive credit for an upgraded system or parts! This program is an investment that offers reliability when it counts. Read below for more details of the exclusive benefits offered to our Diamond Program members.

Why choose PC MicroWorks? We simply offer more. More Quality. More Performance. More Service.

3 Year Parts / Labor Coverage

Our 3 Year Diamond Blanket Protection Program covers your system and components for 3 years from the date of purchase. In addition, any labor that must be done to your system due to an upgrade or service is also covered for the same time period. This can help you avoid costly service repairs or component failures; if even one thing goes wrong, this will likely pay for the cost Diamond Protection Program.

All Upgrades at Wholesale Cost

The most beneficial and exclusive part of the Diamond Program is that we offer all of your future upgrades at our wholesale cost. Because of our volume purchasing and distribution connections, we can offer much lower pricing to our Diamond Program members for upgrades -- savings as much as 75% off our normal retail pricing. Through any other manufacturer, you would have to pay full retail price for any upgrade to your system. This incentive alone could pay for the Diamond Program after only a single upgrade! No longer do you have to buy a new system to stay ahead of the technology curve, simply upgrade your existing system under the Diamond Protection Program.

Trade-In Credit

When you are ready to update your computer system, you will receive trade-in credit on your existing components that you are upgrading to greatly reduce the overall cost of any upgrades to our Diamond Program members. Since all of our computer systems are based on an open architecture, you will be able to perform most of the upgrades yourself with one of our experienced technicians to guide you through the process over the phone. Our laptops and desktops feature upgradeable Video Cards, CPUs, RAM, Hard Drives, and more to keep your system one step ahead of the competition as new technology is released.

Ready for a brand new system? Don't let your old PCMW system sit in the closet collecting dust, instead send it back to us for trade-in credit towards your next computer purchase! PC MicroWorks Corporation is one of the only manufacturers in the world to offer this flexible policy. Don't let your equity go to waste, sign up for a Diamond Blanket Protection Program when configuring your next system.

Matched Shipping

That's right, you overnight it to us, we overnight it back to you. Because we know your time is important, we will match or beat your shipping method when returning your serviced or upgraded system under any Diamond Protection Program.

Advance Replacement Parts

In many instances, we can diagnose a computer part as bad over the phone or remotely via our remote technician assistance. With any of our Diamond Blanket Protection Programs, we will send out the needed replacement part with a return label for the bad part, so you never have any down time or have to waste time sending your unit in for a repair. A PC MicroWorks technician will walk you through the entire installation process, making servicing your system easier than ever.

Priority Service

All members of the Diamond Blanket Protection Program will receive priority placement in our repair queue. Your system will automatically be moved ahead of any standard warranty systems in for repair. This will help expedite your repair process and ensure that your system is on it's way back to you as soon as possible.

3 Year Diamond Plan - $349

-Please see detailed benefits included with all 3 year Plans Here

-Wholesale Upgrades (receive all upgrades at our wholesale cost)

-Trade-in credit on all upgrades (receive trade-in credit on your existing CPU / RAM / hard drives etc when upgrading to the latest available technology)

-Trade-in credit when switching to a new system (receive trade-in credit on your PCMW system when you are ready to upgrade to a brand new unit)

- Matched Shipping for any service

- Advanced Replacement Parts (we will overnight all parts needed when a part dies or needs to be replaced in your unit)

 

3 Year Diamond PLUS Plan - $499

Includes all benefits of the 3 Year Diamond Plan and the following extra benefits:

-Included Dead Pixel Protection ($199 purchased separately)

-Included Antivirus / Spyware protection software package ($75 purchased separately)

-Included notebook carrying bag designed exclusively for your unit ($65 purchased separately)

-Included advanced alloy high flow notebook cooler ($75 purchased separately)

 

3 Year Diamond Platinum Plan - $699

Includes all benefits of the 3 Year Diamond PLUS Plan and the following extra benefits:

-Included Accidental Damage Protection Package with coverage against spills / drops / dust / LCD cracks & more ($299 purchased separately)

-Included LoJack Anti-Theft software with 3 Years of coverage included -- 3 out of 4 stolen computers that have LoJack installed are recovered. ($149 purchased separately)

 

Toll Free: 1-888-59-MICRO

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